Mistakes to Avoid When using E-Mail to Manage People

With e-mail use growing by leaps and bounds, its worth it to look at how managers can best utilize this tool.  When used well, it can be a tremendous way to stay in touch with staff members for a variety of purposes.
On the other side of the issue, the Wall Street Journal ran an article [...]

Password Tip

I have so many passwords for the many sites I visit online that I finally had to start a list of them. What I do is keep a sheet of paper next to my PC with the name of the website, my ID, and my password for that site. The paper is handwritten right now [...]

E-Mail – the new way to go

If I were to select a topic that has taken the business world with the greatest amount of storm in the last five years, I believe e-mail or the internet would be tie for first place.  The far reaching effects of both of these communication vehicles are only now starting to be understood.
When looking at skills that [...]

Reinforcing Learning

Albert Mehrabian, currently Professor Emeritus of Psychology at UCLA, is credited with establishing that there are basically three elements in any face-to-face communication: words, tone of voice, and body language.
Obviously, he is a man of notoriety.  So when I read that he had said this, I took notice:
"Within 30 days, people forget 90 percent of what they have learned [...]